Privacy Policy

At Praylady, our commitment lies in the protection of your data. We understand your concern regarding the safety of your personal data and can assure you that any kind of information that you share with us will not be distributed indiscriminately. The following privacy policy will explain to you how and why we collect your data and the control you have regarding the same. 

It is to be noted that our privacy policy does not apply to communication partaken offline. Only those activities undertaken and initiated on this website will have any role to play in terms of our privacy policy.  By using our website, you automatically agree to our privacy policy. 

What We Do

Here, at Praylady, whatever purchase you make, activities you indulge in or any other interactions with the website, your information will not be misused or shared without your consent. We can guarantee that all the information that you agree to share with us will remain safe. However, our tie-ups with third-party websites are not governed by this policy alone. If you decide to use such websites where our products and/or services are available, you are liable to the privacy policy of those websites. To elaborate, only if you use our website, the terms laid down in this policy apply to you, activities that you engage in on other websites which include our brand do not apply here.

Data Collection

To do business with you (or) provide goods and/or services to you, we must have access to your data, to engage in any such activities. The data that we may collect with your consent includes your name, date of birth, address, telephone or mobile numbers, email address and your payment information if needed. Only after you permit us to use this information, we can use it for purposes including the provision of information, product details/goods and services offered through our website for billing, order fulfilment and other related processes. 

Registration

You can visit the Praylady website without revealing any personally identifiable information. However, you have to log in to our website to make any purchase, which enables us to contact you by email or text messages on your mobile phone to inform you about our products or respond to your comments or queries. As part of the registration process, we collect and store your personal information that you may choose to provide us with, such as your name, email address and mobile phone number.

Credit Card, Debit Card And Banking Information

Praylady does not store credit card, debit card or banking information. You may provide such information during the purchase transaction. However, this data is not provided to Praylady. It is directly transmitted through the payment gateway provider to the payment network or bank. No information provided during the transaction is saved or stored.

Email Marketing

We may use your email address to send you information about new products or services, or any other updates if need be. However, you have the right to ask us to stop using your personal data for marketing purposes. At any stage, you can opt-out of receiving any marketing communications from us. Just simply click on the ‘Unsubscribe’ link, and it will be done. Furthermore, we may use your email address to send you details of products and/or services that you may like, based on your previous activities on the website. We will do all of the aforementioned activities only if you have no objection to being contacted for such purposes.

Text Messages

If you have chosen to leave your mobile phone number with Praylady, you may receive text message/SMS alerts containing product and event information, cosmetics tips or promotions on your mobile phone. Please note that we will never send you any unsolicited text message on your mobile phone. Praylady does not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.

Following Are The Ways In Which Your Data Can Be Used:

  • Account administration.
  • Identification of website users.
  • Demographic information.
  • Sales data tracking.
  • Verification and processing of financial transactions concerning online payments.
  • Auditing the data being downloaded from our website.
  • Improving the layout and/or content of the pages of our website and customise them for our users.
  • Monitoring.
  • Praylady may also monitor who accesses our website and when. For instance, when you use our website, we will automatically be able to access your information like your IP address, your internet browser type, and the website through which you came to ours. By having access to such information, we will be able to assess and build a profile of our users for customisation and future references. 

Cookies And Other Technologies

A cookie is a small piece of data that is sent to our server from your web browser. The cookies that we collect contain the information on your usage pattern of our website. The purpose of cookies is to help us determine your preferences and habits on our website to help us update and improve your experience on our site. It would help us make our website as user-friendly as possible for you. Please know that the cookies we collect from you do not contain any personal information unless you agree to provide us with the said information. To learn more about how to reject, accept, and delete your cookies on our website, please refer to our cookie policy. 

Third-Party Privacy Policies

Praylady’s Privacy Policy does not apply to external advertisers or other websites. Hence, we advise you to consult and refer to the respective Privacy Policies of these third-party ad servers for a more detailed explanation on it. It may include their practices and instructions about how to opt-out of certain options. You can also choose to disable cookies through your browser options. To know more detailed information about cookie management with specific web browsers, you may look up privacy policies at the browsers’ respective websites. We have no access or control over these websites’ cookies and their policies and are not liable for anything that may happen on such websites. 

Disclosure Of Your Personal Data

Praylady will not disclose your personal data to any external agencies, except for the treatment of your order, its delivery, and any other reasons where we are required by law to do so, which includes situations where we believe that such action is necessary to prevent fraud or cyber-crime, and to protect the website, the rights, property, and/or personal safety of any person. We are committed to protecting your privacy as much as possible. In our custody, we make sure that appropriate measures are taken to ensure that your information is safe.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you think is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Updates To Our Privacy Policy

We reserve the right to revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. We suggest that you periodically consult this Privacy Policy.

Products And Services For Personal Use

All the products and services viewed/described on the Praylady website, and any samples provided to you, are for personal use only. You may not monetise by selling or reselling any of the packaging or products or services, or samples that you receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.

Representations, Warranties And Limitation Of Liabilities

Praylady website makes no representations or warranties of any kind whatsoever, express or implied, in connection with these terms and conditions or the site, including but not limited to warranties of merchantability, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.

 

You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort (including negligence) or otherwise), under any circumstances, for any (a) interruption of business; (b) access delays or access interruptions to the site; (c) data non-delivery, miss-delivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the website; (e) computer viruses, system failures or malfunctions which may occur in connection with your use of the site, including during hyperlink to or from third-party websites (f) any inaccuracies or omissions in content or (g) events beyond our reasonable control.

 

Indemnification

You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from your use of Praylady or breach of these Terms and Conditions. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

Disputes

Concerning any dispute regarding the website, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of India and the courts of New Delhi, India, as if the Terms and Conditions were a contract wholly entered into and wholly performed within New Delhi, India, subject to foreign legal mandatory provisions. To the fullest extent permitted by applicable law, any dispute, differences or claim arising out of your visit to the Praylady website shall be referred to the sole Arbitrator appointed by the Chairman and Managing Director of Praylady in accordance with the law. The venue of such arbitration shall be at New Delhi, India and the award of the Arbitrator shall be final and binding on all parties and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms and Conditions shall be joined to an arbitration involving any other party subject to these Terms and Conditions, whether through class arbitration proceedings or otherwise.

To the extent arbitration is not permitted by applicable law, any dispute relating in any way to your visit to the website shall be submitted to an appropriate court or other judicial body in New Delhi, India, as applicable, without prejudice to the relevant law and all applicable provisions of this Section, and subject to our right to seek injunctive or other appropriate relief in any court, if you have in any manner violated or threatened to violate our intellect.

Accuracy Of Information

We attempt to be as accurate as possible when describing our products on the website. However, except to the extent implied by applicable law, we do not warrant that the product descriptions, colours, information or other content available on the website are accurate, complete, reliable, current, or error-free.

Intellectual Property

All information and content available on the website, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organisation thereof (collectively, the “Content”) is the property of Praylady, our Affiliates, partners or licensors, and is protected by laws of India, including laws governing all applicable forms of intellectual property.

Except as outlined in the limited licenses in Section 6, or as required under applicable law, neither the Content nor any portion of this website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.

Contact Us

If you have any questions or queries regarding our privacy policy, or if you believe that your privacy on our website was tampered with, please contact us immediately.